Michael is always helpful. We appreciate him.
Thank you for your help when I overbooked myself it's very clean well cared for and very easy to speak with management sincerely CP
Michael and Willie do a great job in the office. Thanks, Edward Miller.
Willie was very kind and courteous and helped me with exactly what I needed.
Great experience here. Clean, safe, accessible. But the staff is what makes the real difference. Especially Michael. Always above and beyond with a smile. !!!
Mike has always been super helpful with all of my storage needs. I highly recommend this location, simple straight forward.
Willie, at Public Storage was absolutely terrific. He answered all my questions, and went above and beyond to make sure I was satisfied as a customer. Kudos and Thank you Willie.
I had a great time working with Mr Willie when I needed service thank you so much
Mr. Michael has helped me extremely nice and answer questions during all of the transition we be thru
Michael has helped me with my unit.
Mr. Mike very helpful and very professional.
I’ve been a member for 4 years. Willie and Micheal are amazing! Very helpful, knowledgeable and patient. Thank you for your work.
Micheal was an amazing human being who made my move in easy and fast !! Such a nice guy, he’s very informative and answers all the questions you have ! My dad has a space here and told me such great things about this place… and it’s true!!
Recommend 10/10!!!
The manager Willie did a great job explaining everything!!! His customer service was exceptional!!!!
Michael is above and beyond when it comes to customer service. We had flown in for the day to try and get some information on a storage unit and arrived a little close to closing time. Michael never rushed us or made us feel like a bother. He took the time to answer all our questions and showed us a few units to help us make a decision. Great experience.
Michael at Public Storage went above and beyond! Moving can be incredibly stressful, and his kindness, professionalism, and willingness to help truly helped alleviate that stress. He made the storage process easy and gave me one less thing to worry about. Thank you, Michael, for taking such great care of me—your outstanding customer service made a real difference! Highly recommend!
Sunday! How easy was this? Incredibly easy. The associate was helpful and patient with my questions. No issues at all. Crisis averted. Thank you.
Facility manager Michael is very helpful & patient. The facility is very clean & well-organized.
Michael takes care of me very well. Property is clean all the time.
Great customer service with Michael
Michael has been the greatest help throughout our moving process. He made our state of mind the calmest with his step by step walk through of the facility and is super easy to contact!
Michael is always helpful and property is kept up.
Super fabulous and clean facility. From the storage units to the restrooms! Special, thanks to Michael, as he is always such a pleasure talking to. He is always super friendly and extremely helpful. Pleasure , having a storage unit here has been definitely recommended this to anybody looking for a clean and friendly establishment to keep their stuff.
Michael is awesome guy help me many days very clean place
michael 3 units clean facility very happy
Michael public storage is very nice person and very helpful and it's very clean place and bathroom are very nice clean good place rent
Michael has helped me and the building was clean.
Thank you Michael he is very helpful.
Michael was great and very helpful. He took care of everything very quickly and made the whole process easy for me. Thank you again, Michael!
This location is convenient and a well kept property.
Michael the manager is very accommodating to helping his tenants.
Amazing people place AND service!! Micheal the manager is so kind as is his assistant Willie. Great prices great place!
Yay! Moving is never easy but they certainly helped my situation!!
They are great here an and Bella is always helpful when neeed an great help
Michael provided EXCELLENT customer sercice. A very smooth and efficient move in. A pleasure to do business here!
Michael is customer service on steroids. Always friendly, courteous and a problem solver. Highly reccomend!
I have had the pleasure of dealing with Michael for YEARS. He is such a helpful, knowledgeable & kind person that I wouldn't consider going anywhere else. He deserves 10 STARS.
I have been a customer for over 9 years at the storage location at 2590 17th St., Sarasota, Florida. I have dealt with Michael La Rocco as the manager the whole time. He has always been so helpful & kind throughout all these years! He always goes above & beyond!! Thanks Michael for all that you do to help people!
Michael, the property manager is the most helpful, friendly and understanding manager I've met, especially in the storage industry. Typically dealing with storage and moving companies (and corporate and AI bots) is a painful and unpleasant experience across many states, but Michael makes the process easy, especially in Florida. He explains the storage options, pricing, due dates, payment methods, and what space is the best fit for your storage needs. He is the only reason I stayed with iStorage (even though it's not the closest to me) because he really cares and takes the time to treat you as a human being and not a credit card. I've been fortunate to have him help me on a few questions and he's always been very professional and a wonderful listener who has the best local classic rock playing in the office (Sarasota, FL WSRQ).
The manager, Michael, was very friendly and helpful. He helped me choose the correct size space for my needs. He also took the time to explain how the gate works, the key system works, and pretty much how everything works. It was a pleasurable experience.
Amazing costumer service. Michael is great and helped us with all our storage needs. I definitely recommend NSA Storage.
I couldn't ask for a better place to store my belongings. The manager a Micheal goes over and beyond, always smiling and keeps this facility clean.
I love this place. Staff is super friendly and helpfull. Daniel was great to work with and Michael the manager is awesome as well.
Great place, clean, well maintained
Everything fine michael tome café of me.
I was anxious and Michael was so helpful and calmed me completely down. I would recommend him to anyone that needs storage.
Have been renting a cpl units for over a year. Facility always clean and Mike the manager is always helpful.
Michael, the property manager, is great. Super easy process.
Michael was exceptionally thorough and very accommodating to my needs, I would definitely recommend!
NSA storage was a great find for me. Easy to access and I was happy to find a unit that fit my needs. Michael was so helpful as I slipped in right before closing. I just had some questions and told him I’d come back the next day and he said no no that he would get it all taken care of then which was great! Was able to get a unit and unload my things right away. Very helpful.
Update: quick and easy to upgrade unit!
Michael was such a great person to work with. He is very knowledgeable and extremely patient. From the beginning, he made me feel comfortable—I even asked him for a bottle of water, and he was so kind about it.
He took the time to answer all of my questions and guided us step by step through the process. We decided to transfer to a bigger unit, and he made the entire transition smooth and stress-free. He even arranged for us to have a storage unit across from ours, which made moving so much easier.
I truly hope he gets recognized for his outstanding customer service and personality. Overall, I had the best experience!
I’ve been storing at the 17th St. location in Sarasota for several years now. Michael has been the property manager since I started storing here. His attention to detail, cleanliness and security of the property are exceptional. He is always accessible, extremely friendly and highly professional. This is a perfect place to store.
Michael and the Hideaway/iStorage team was very helpful with the whole process of moving in and out of the storage unit.
Mr Micheal is an awesome customer service rep and manager. He assists your needs adequately and effectively. Any concerns you may have he has been honest on every level to my satisfaction. I'm pleased with the location of the facility and it's entirety. Thanks I storage and Mr. Michael.
Move in was super easy. We've been here 6 years and upgraded units several times. Michael has been there since we moved in. He's answered all our questions. Upon move out Michael made it really convenient. This place has online conveniences, but Michael is there for anything you need.
Michael was very helpful. Best service ever.
Excellent service! Friendly, well maintained and clean. I am a repeat customer!
Mike is terrific.
Michael helped me out with my trsnsfer he wss resl nice. The property was very vlesn that's why I wanted to stay there.
Dealing with Michael Was a pleasurable experience, very knowledgeable and the storage units are impeccably clean.
New company but same great staff! Great customer service and staff at this facility! They have helped us many times with coordinating pick ups and also helping with locks and lock removal when we lost key. Very clean and well run! Micheal and Daniel are valuable and gracious staff and take good care of all of their customers. We still have one unit and will be getting more soon. Thank you everyone - it is appreciated!
Mike was extremely kind and informed
Michael is amazing, he is always so kind and polite whenever I need help! Location is great, 10/10 recommend!
I recently had the pleasure of working with Michael He was kind, polite, professional, and knowledgeable. Anyone looking to utilize this location will be very happy.