This place is good. The guys at the desk are awesome!
Shawn helped me out with transferring to an easier to access unit for my short height, and we had a very nice chat!
Shawn was the best! Answered all of our questions. We’ll be working with public storage from this point forward!
Linda was very quick to help me out with a rate discount. Took less than 2 minutes
Jasmine was a big help to us setting up storage here. The other ladies I talked to when coming back were nice also.
Great place Trav is so helpful and kind!!!
Great customer service Travis appreciate you for helping me out 🤠
Travis was very helpful and kind very respectful
Trav was very helpful and so dang friendly!!! Smile on his face and just a joyful person! Keep doing you Trav!
Travis was very friendly and helpful!
Erin was great thanks again
This Place is excellent. Great location access. All the staff are friendly and helpful and professional. Jasmine helped me on 6/11/26. She has an excellent friendly helpful attitude. A. Lamb.
Great clean storage space for us. Super easy to set up and easy to get inside. We love how accessible the app is as well. We met Trav there who was great to talk with and offered any assistance needed!
What a wonderful storage place!
Travis was amazing and would come back just for his customer service!
If I ever need another storage unit. I'd gladly come back!
Alina and Trav are great.
Super clean place, easy to communicate with the business. Overall a pleasant and effortless experience all around, would recommend using this Public Storage location.
Love this place! It is such a hub for creative Spaces. If you’re looking for an affordable place to put up a studio or an art space, this is the place to go. I also like how it is very accessible to a lot of other food trucks and vintage stores
Moving is usually a masterclass in logistics and questionable life choices, but Trav made the entire setup an absolute breeze. He had me ready to go so quickly and smoothly it made the actual moving part look bad, and he managed to make a good day even better. Seriously, give this man a raise — he’s already done enough heavy lifting for one day. 5/5 stars, phenomenal service.
Good experiences so far! Travis in the office is absolutely lovely- warm and friendly and encouraging. Facility is clean and secure
Great service and availability. Checked on me for anything I might need and provided it promptly.
Travis ayuda mucho y de la manera más atenta
Love this storage unit, great location, and the workers there are always so helpful and very kind!
Trav was super helpful and nice! Love public storage
Travis is awesome, very helpful and welcoming as we moved out.
Michelle helped and everything is going well better than other storages
Great customer service and Jasmine was able to help me with all my needs quickly.
Great place for both individuals and companies like ours, Lakeford Moving, to conduct business in Portland. The units are clean, well-maintained, and very accommodating, with easy access that makes loading and unloading smooth for our crews. The staff is always polite, professional, and helpful, which makes a big difference when coordinating moves. Highly recommend this facility to anyone in the Portland area looking for reliable storage.
Great friendly service even on Easter!!
James is Fantatsic, he Always goes above and beyond with the customer service. I am Thankful. 👍🏽 happy to call this place my storage
Alina is quite wonderful at customer service knows her job. I was completely we tell ratified with my space gave me options to decide which unit I wanted real polite i give her above 5 stars a 10
JD was wonderful. Great customer service!!!
Best storage experience I had so far
Alina was fantastic! She was so helpful, friendly and warm. She made it so easy to move - which is typically pretty stressful!
Jack was amazing! Truly a ROCKSTAR!!!
Jasmine was very helpful! Very clean space as well
Alina was thorough and super helpful!
Alina,
Came by while I was attempting to sort through my storage locker. I was greeted with a smile, friendly conversation, and a corteous closing - in which I was asked was there anything they could assist with to make my visit even better. The staff here has always been wonderful, but i couldn’t help but notice as they continued down the hall the emwp’iyee surverying the lockers (making sure all was locked/clean), swept the floors, and documented anything that needed to be noted in system - the pride in the work/ownership of the tasks at hand “was incredible”! I was impresssed that they remained focused, and put out a sense of accomplishment with making sure everything was spotless, and working the way it should. I’ve had incredible interactions with one other employee at this establishment that merited acknowledgment, but today I had my phone at hand, and I’m proud to be able to give acknowledgment to this facility for making me enjoy the time I spend here, and giving a sense of security with the work level. “This is the right/secure/well maintained environment I can have my mind at ease leaving my possessions in storage at for any length of time”. Money is tight, so feeling confident in my choices that take from my earnings is important.
Thank you!
Eric
Ashanti is the very best and helped answer all of my questions and explained the rent increase policy as well as what my options were to address all of my concerns. Thank you Ashanti!
5 Star all the way excellent experience
Linda was a very helpful.
I've been renting here a couple years now. I've never had any issues with the company nor the employees. But customer service wise, I'll say that Ashanti is by far one of the best. Very attentive, helpful and friendly. Great service. Thank you Ashanti. And yes, I recommend this place. 👌
had a great experience with jasmine and jd! they both were very helpful with closing out my storage unit
Public storage seems to tend with all sorts of things on a daily basis, but the folks at se division place handle it in stride. JD in particular has been incredibly helpful and informative over a handful issues. He’s willing to help and accommodate, and even was able to save me some money in my rent. Thank you JD. You guys are great!
JD is the BEST! He went over and beyond to make sure we were taken care of and made what could have been a very stressful and expensive day super easy. We have units all over the country and I wish JD was at all of them.
I have 2 unit here both on the 4th floor. As an Infantry Veteran, Y'all need to hired be to pull security on the premises since i dont sleep at night. These homeless situation needs to be taken care.
JD has been extremely helpful all of the times I have been at my storage unit. He’s there with a smile and enthusiasm to help in any way regardless of the kind of day he is having! Give this guy a raise!!!
JD did a great job helping us!
I had a small locker here for a few months, but then upgraded to a bigger space. Shout out to JD, who is super nice and makes the experience a 10/10! Top notch service!
Really clean. I feel good about storing my stuff here. It is very secure.
These are the best managers of any Public Storages I have rented (3). Patrick and J.D. are exceptional. My son is renting this storage unit at this location for only seven days and he knows the managers by their first name, impressive!
JD is the man. He actually cares about the theft issue and is very helpful with new customers.
The staff are very friendly and knowledgable!
Moving to a new city is stressful. JD was a fantastic and calming resource! They deserve a raise. I called at least five times in a fifteen minute time span with silly questions. They answered immediately and assured me all was well.
The facility itself is clean and modernized. Bluetooth access via smart phone assures security. Easy to set and use! 7/5 stars :)
The employees and managers are helpful, make sure not to leave trash as there’s no trash service.
Always been happy with Public Storage. Every location has been well run, with no issues accessing my unit. Staff is friendly and helpful. Been using them for years and will continue whenever I have storage needs.
The place is clean and well kept, and JD was super helpful.
I have used Public storage numerous times. And all of the encounters have been great. James at this location has aways been more than accommodating. On several occasions he has gone above and beyond to make sure that my requests were attended too. He helped me resolve a complex issue this week as well as a few months back. Thanks a million James for your service. Many blessings to you!
James is very helpful and professional. Excellent service!
Patrick went above and beyond to make the rental process as smooth as possible. He was very informative and made sure all of my questions were answered! Great customer service!
I had an exceptional experience at Public Storage on SE Division thanks to James S.! Moving and storing items can be stressful, but from the moment I walked in, James made everything so much easier. He greeted me with a warm smile, listened to all my needs, and provided clear explanations about the different storage options. Their knowledge about the units, policies, and even packing tips was impressive. What really stood out was his patience and willingness to go the extra mile.
If you’re looking for a storage facility with reliable and friendly staff, this location is the place to go. James S. truly sets the standard for customer service. Highly recommended.
I wish every customer service person that I came in contact with was half of what JD was for us. He helped us, answered every question we had was so nice and friendly. It’s hard to come by a good customer service people nowadays and he was top-notch we really appreciate him! Great job JD, thank you!
Every PS location needs a James! I had problems finishing my reservation through the website but he took the time to help me get my unit in no-time flat. An absolute rock star!
Robert and JD were super helpful, got me set up quickly and easily in a new space
Great experience
James is super attentive, remembered we wanted an upgrade and reached out to us promptly when it became available. Very friendly and just great to work with.
GREAT experience working directly with on-site manage, James, getting me set up in unit. Clean, well lit and secure.
Great staff and clean facility. Would highly recommend.
Personnel very helpful. Very clean. Could use more carts. A bit awkward having to type in a long code to open the doors when you are moving a-lot of boxes in/out. Prices were fair. Overall very good experience.
The place is very clean and James was extremely helpful. I can see he really cares about the customers.
James was professional, Hardworking and relatable.
James was absolutely lovely and extremely helpful. Would definitely recommend anyone who has issued to report to him. He’s the man!
James is a five-star manager at this location! If you want excellent customer service make sure you speak & book your storage with him :). Can’t say enough good things about this individual!!
James is a rockstar and helped us find a great unit to suit our needs with kindness and grace — give this guy a bonus and raise!
This place is looking good. They kicked out the local vagrants. Nice work... Be sure to call in advance if you need a cart.
Great deal. Wonderful service. James was an absolute Gem. Super greatful for the price and service
Nice storage facility, but the big positive of this location is James! He is so thoughtful, helpful, and kind. You can tell he really cares about his job and making customers feel comfortable and appreciated. This place wouldn’t be the same without him!
On site management is great very friendly and helpful
Very clean and maintained location. James in particular went above and beyond in helping me resolve an issue recently with my storage unit that required several phones calls. I really appreciate the individual attention and customer service he provided. A recommend location for close in Portland storage.
Super happy with my space here - 24 hour video surveillance, easy set up process, great easy app for access and payments, easy truck access, and super-nice service. James and Justice are the best! Located just where I need it, too, nice and central, and easy to get to.
Being new to the area I was looking for an affordable storage unit and I found this storage facility instantly on Google maps. James the front service representative was very helpful in getting the perfect size storage unit for my needs. I highly recommend anyone who needs immediate storage to come talk to James at this location.
Great place & even greater staff.James is an amazing dude & was able to make my transfer quick & easy.
Had a unit here for years now, price keeps going up but it's still been good to me.
Amazing storage room and service!! I had my stuff there for over 7 months, didn’t have any issues.
Friendly staff quick and easy process when I bought an auction storage locker
Awesome Staff and everything is tip top shape!
Very secure building and 2 elevators which is important as I'm disabled!
Manager Stacy was extremely helpful and kind.
I had a great experience. the manager is really nice.
Nice looking facility just in a not nice neighborhood